Refund Policy

At Next Prime, we stand behind Daily Clarity with a straightforward guarantee. This policy explains exactly how it works.

Our 30-day money-back guarantee

Your first order of Daily Clarity is covered by a 30-day money-back guarantee. If you are not satisfied for any reason, contact us within 30 days of your original purchase date, and we will issue a full refund of your first order – no questions asked, no return required.

 

This guarantee applies to your first order only. It is designed to remove the risk from trying Daily Clarity for the first time. We believe that is the right way to earn a subscription.

How to request a refund

Email us at support@joinnextprime.com within 30 days of your first purchase date. Include your order number and the email address used to place your order. We will process your refund within 5-7 business days. Refunds are issued to the original payment method.

Subsequent orders

Refunds are not available on renewal orders beyond the first month. If you wish to stop receiving shipments, cancel your subscription before your next renewal date (at least 48 hours in advance) from your account dashboard.

 

If a renewal order has already shipped and you wish to cancel, please contact us, and we will review your situation on an individual basis. We are reasonable people and will treat you accordingly.

Damaged or incorrect orders

If your order arrives damaged, defective, or incorrect, contact us at support@joinnextprime.com within 14 days of delivery with a photo of the issue. We will send a replacement at no charge or issue a full refund, at your preference.

Lost or stolen packages

If tracking shows your package as delivered but you have not received it, please first check with neighbors and your building's mail area. If the package cannot be located, contact us within 7 days of the marked delivery date, and we will work with the carrier to investigate. We will replace confirmed lost shipments at our discretion.

Subscription cancellation

Canceling your subscription stops future charges and shipments. Cancellation does not trigger a refund of any previously billed amounts. To cancel, log into your account and manage your subscription from the dashboard, or contact us at support@joinnextprime.com

Processing time

Approved refunds are processed within 5-7 business days. Depending on your payment method and bank, the credit may take an additional 3-10 business days to appear on your statement.

Contact

Questions about your order or this policy? We're here to help.

 

Email: support@joinnextprime.com

Website: joinnextprime.com